After reviewing numerous sites listing their small handheld chain saws I decided to go with IMOUM. After experiencing a small issue I contacted customer service and they were excellent. After a few good emails with representatives they were able to identify and resolve my issue. They immediately sent out a replacement part and I was able to get my saw up and running within a very short period of time.
They definitely stood by their product and gain a customer because of this quick response.
Customer service with this company was fantastic and if I need a product in the future I will look at this company before going anywhere else to see if they have what I need.
R
Ryan Walker
Great tool but awful Batteries
Read the review from Bryan E Schwab - exact same story. I could have written his review.
But I contacted them and they were very gracious to send a new battery quickly. Good PR
C
Customer
saw
Really good little saw.
f
floyd pack
extra saw blades
Saw works well However, I purchased the 'people also buy' extra blades, oil. The extra blades (4) are for 4 Inch saw---Wont work on a 6 inch saw
K
Kylie Ambrose
Battery powered chainsaw
The item is just the same as the ad.It comes with safety glasses, and one extra battery.This is the best purchase I have made this year so far. Extremely easy to use.
